A little clarity
Good questions.
Thoughtful answers.
A place for the practical details, first-visit questions and things you might want to ask before booking.
I’ve never had a facial. Is this for me?
Absolutely. Moonflower was created for people who feel intimidated by skincare, as much as for people who already love it. Questions are welcome.
Where can I see pricing and treatment lengths?
The GlossGenius booking menu has current services, prices, appointment lengths and availability.
How do I know which treatment to choose?
If you’re unsure, contact Amanda before booking. Share your main concerns and what you hope to get from your visit.
What does Sculpt include?
Moonflower’s Sculpt approach brings together lymphatic drainage, facial massage and fascia-focused techniques. Check the booking menu for the currently available sessions.
Can I ask about treatment suitability?
Yes. Contact Amanda before booking if you have questions about your skin, recent treatments or whether a session is right for you.
Can I combine this with a facial?
View the current booking menu for available combinations, or ask Amanda which appointment best fits what you’re looking for.
Do you offer Brazilian waxing?
Yes. Browse the current waxing menu for Brazilian and other face and body waxing services, pricing and appointment availability.
I’m nervous about my first wax. What should I do?
Let Amanda know it’s your first appointment. We can talk through the process and your questions before you begin.
What if my skin is sensitive or I use active skincare?
Ask Amanda before booking and share the products or treatments you use so suitability can be discussed.
How do I book or change an appointment?
Use GlossGenius to book. For changes, use your booking confirmation or contact Amanda.
Where is the entrance?
Moonflower is inside Bamboo Field NAET Acupuncture at 1110 W William Cannon, Suite 403. Enter through the acupuncture studio.
Can I discuss an accommodation before my visit?
Of course. Email Amanda to discuss what would make your visit more comfortable.
What are your booking hours?
Appointments are available Tuesday–Saturday, 10 am–7 pm, and Sunday, noon–4 pm. The booking calendar shows available times.
Why isn’t a phone number listed?
To reduce spam calls and keep the studio line available for clients, phone details are shared directly with booked clients. Email reception for questions or help reaching the studio.
Do I need to know which treatment I want?
No. Tell us what you are looking for and we can help you choose a starting point. Email reception before booking if you would like guidance.
Can I take my time or ask for a pause?
Yes. You can ask questions, share preferences or request a pause. Care should feel comfortable and unhurried, including waxing.
Where can I find cancellation and payment details?
Review the terms in GlossGenius and your booking confirmation. Contact reception if anything is unclear before you book.
Can we discuss something personal before my visit?
Yes. Email reception to arrange a conversation. Please avoid sending sensitive health details in ordinary email; Amanda can advise how to discuss appointment information.
Do you offer special events?
Yes. Visit our special events page to start a conversation about your group, preferred date and what you have in mind. Availability and arrangements are confirmed individually.
Are Skin, Sculpt and Smooth different services?
Skin covers advanced facials and skincare; Sculpt focuses on lymphatic drainage and facial massage; Smooth is our waxing category. The treatment page and booking menu use the specific service names.